Recent Assignments

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NSW Government Agency
South East Asian Nation
Greater Building Society (Newcastle)
Leading Insurance Company
Edith Cowan University (Perth)
OPSM

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NSW Government Agency

Nature Of Assignment
To facilitate a workshop with the executive team that will develop future scenarios as a basis for:

  • identifying high priority sectors of the NSW economy over the next 10 years that are likely to give the greatest benefit from the application of the Department's limited resources.
  • identifying the skills and organization structure the Department will need in the future so that it can best manage the re-allocation of resources after a recent staff cut.

Outcomes
Several future scenarios were developed requiring different organizational structures and resourcing strategies in order for the Department to optimize its effectiveness. The scenarios and resourcing options were used to stimulate creative strategic and workforce planning throughout the Department.

 

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South East Asian Nation

Nature Of Assignment
Develop scenarios for the future of the country as a basis for developing recommendations for modifying the whole education and training system in order to support the national goal of becoming a leading knowledge economy by 2020. The assignment involved working with educational and economic policy experts from several leading Australian Universities.

Outcomes
A range of possible future scenarios was developed and their implications for the learning requirements of various strategically important industries were identified in focus group discussions with industry representatives. An integrated set of strategies was developed for government, industry and educational groups designed to facilitate achievement of the country's long term strategic goals.

 

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Greater Building Society (Newcastle)

Nature Of Assignment
Working with the General Manager and the senior management team, clarified and made explicit the business model that was underpinning sustained value creation and industry outperformance in this highly successful organization.

Outcomes
The Strategic Plan was re-designed and structured in line with the new business model in order to more effectively communicate strategic direction and priorities to managers, staff and other stakeholders. The success of this project led to me being invited back to advise the Board on a new approach to executive remuneration and incentives aligned with corporate strategy and the organisation's stated values.

 

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Leading Insurance Company

Nature Of Assignment
To develop future scenarios for the insurance industry in Australia as a basis for identifying potential new product and service offerings that would enable the organization to maintain a lead over its competitors.

Outcomes
Several future scenarios were developed and a wide range of new products and services were brainstormed that were likely to be in demand in the context of each future scenario. The client regarded one or two of the ideas developed during the assignment as having the potential to revolutionise the insurance industry.

 

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Edith Cowan University (Perth)

Nature Of Assignment
Design and facilitate a strategic planning workshop involving the Vice Chancellor and all of her executive management group.

Outcomes
The workshop identified several future scenarios that the university and its various faculties could strive to bring to fruition as a way of competing effectively against the more established universities on the east coast of Australia.

 

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OPSM

Nature Of Assignments
1. Design and conduct an organisation wide survey of employees' attitudes towards the company and its corporate culture.

2. Design and assist with the implementation of a change management strategy for identifying and dealing with the human impacts of the company's implementation of SAP (an enterprise resource planning system).

Outcomes
1. Issues of concern to staff were identified. The relevant line managers were assisted in planning and implementing actions designed to address staff concerns or communicate why issues could not be addressed in the immediate future.

2. Structured interviews were conducted with the managers of each area affected by the SAP implementation and the potential impacts of the change were identified for each staff member. Using a proven model for human transitions, managers were coached on the management actions that were most appropriate for each phase in the change in the company's IT systems. Managers claimed that the insights they gained into how the change was likely to affect them and their staff helped them to cope more effectively with periods of stress during the actual SAP implementation.

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